General

Our customer support is available Monday to Friday: 9:00am-4:00pm.

Average answer time: 24h

Website Accessibility and Compliance

Is your website secure?

Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.

I spotted an error on your website. How can I report it?

Thank you! We are indeed only human. Please let us know by contacting us HERE.

Other

Do you offer bulk/ large order discounts?

We’re here to help your company stand out, and our exceptional product range is perfect for group gifts, reward programs, gift baskets, and special events. Email sales@sheldonandhammond.com.au, the official distributor of VSSL Australia with details about your project and one of our customer service team members will reach out to continue the conversation.

We also offer customization through laser engraving and pad printing to truly personalize your gear!

Do you offer discounts or pro deals?

We do not have standing discounts at this time but join our mailing list and you will be the first to know when a deal is coming up!